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Pharmacy AI for fast, safe dispensing

Fred IT launches new artificial intelligence solution to provide pharmacy with more intuitive dispensing and faster access to clinical decision-making.

Fred IT Group has launched a new artificial intelligence dispensing platform, called Fred Dispense Plus. It is the first use of AI in dispensing software in Australia.

The new tool, called Fred AID (Artificial Intelligence Directions), uses artificial intelligence to predict medication directions. This will allow pharmacists to quickly and safely enter directions for dispensing labels, using a shortcut to copy or edit directions rather than typing these from scratch.

Pharmacist and CEO of Fred IT Group, Paul Naismith, emphasized that artificial intelligence will never replace the pharmacist in making clinical decisions. “Where it can help is to increase safety and reduce time spent on standard or repetitive tasks, such as keying in medication directions,” he said.

“Anything that reduces re-keying of information or manual tasks means that pharmacists can spend time where they need to – supporting patients with health and clinical advice and taking care of their business.” The new software was officially launched at APP2021 conference on the Gold Coast last month.

Fred Dispense Plus maintains the core elements from Fred Dispense including intuitive workflow, minimal keystrokes, rapid shortcuts and fast access to all relevant clinical data on a single screen.

In addition, the new platform introduces faster electronic prescriptions with embedded My Script List and token management with MedView Flow – and a new touch-based interface. It also provides pricing comparison check and Fred AID, which use artificial intelligence and big data to support clinical and business decision making.

Fred IT Group said that the software will enable safer dispensing with a new secure Microsoft SQL local database and integrated MIMS drug interactions. Further enhancements have been added to safeguard security and access management, and to reduce cyber risk, while providing user choice of approved third party applications directly within Fred Dispense Plus.

Published by: Sheshtyn Paola |

June 22, 2021

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